ABOUT US

Sfr Construção Civil e Obras Públicas, Lda (doravante SFR)
Rua do Outeiro, Nª 114
4620-402 - Nespereira
PT516 960 784

PRIVACY POLICY

At SFR, we understand that the use of your personal data requires your trust. We adhere to the highest privacy standards and will only use your personal data for clearly identified purposes and in accordance with your data protection rights.

Confidentiality and integrity of your personal data are among our top priorities.

This Privacy Policy outlines how SFR uses the personal data of its customers and potential customers within this Homepage and consists of the following sections:

WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA

SFR is responsible for processing the personal data of its customers and/or potential customers who fill out their personal data and the Consent Form.

HOW WE COLLECT YOUR PERSONAL DATA

Your personal data will be collected and processed in the following situations:

  • If you fill out your personal data and submit the consent form on our online page or if you purchase and/or use a product or service at our facilities.

FOR WHAT PURPOSES AND ON WHAT BASIS YOUR PERSONAL DATA CAN BE USED

Personal data is obtained for the following purposes:

  • Billing for products and services;
  • Contact through channels (phone/mobile, email, SMS, etc.) to provide relevant information about products and services;
  • Customer support;
  • Marketing actions for the promotion of products, services, or upcoming events;
  • Advertising, promotion, and commercial prospecting activities.

WHAT PERSONAL DATA MAY BE COLLECTED

The following categories of personal data may be collected through the channels and services described in this Privacy Policy:

  • Contact information;
  • Personal information;
  • Identification data;
  • Customer history;
  • Data from applications, websites, and social networks.

HOW WE KEEP YOUR PERSONAL DATA SECURE

We use a variety of security measures, including encryption and authentication tools, to help protect and maintain the security, integrity, and availability of your personal data.

Although data transmission over the internet or website cannot guarantee complete security against intrusions, we and our service providers and business partners make the best efforts to implement and maintain physical, electronic, and procedural security measures to protect your personal data in accordance with applicable data protection requirements.

We ensure that data is used only by workers whose intervention is necessary for the provision of the service, and they are bound by the duty of confidentiality. If information may be disclosed to third parties, they must be obliged to maintain the proper confidentiality as outlined in this document.

Any personal data that the data subjects may disclose to SFR will be understood as obtained, processed, and transmitted in strict compliance with the GDPR.

HOW LONG WE KEEP YOUR PERSONAL DATA

We retain your data only for the period necessary for the purpose for which it was collected.

Once the maximum retention period is reached, your personal data will be irreversibly anonymized (with the possibility of retaining anonymized data) or securely destroyed.

For the purposes described in this Privacy Policy, your personal data will be kept for a maximum period of 10 years from the date of your consent or the last contact made (whichever occurs last), and if, within this period, you have not withdrawn your consent.

RIGHT TO INFORMATION AND TO CORRECT, DELETE, OR BLOCK PERSONAL DATA

You have the right to receive, free of charge, information about the data stored concerning you and, if applicable, the right to correct, block, or delete this data. For this purpose and for any additional questions you may have regarding data protection and the processing of your personal data, contact us by email at geral@sfr.com.

You can change or withdraw your consent at any time, with future effect. After the complete withdrawal of your consent, you will no longer be contacted or receive communications for the purposes described in this Privacy Policy.

Consent granted to SFR can be withdrawn by mail to the company's address (see above) or by email to geral@sfr.com.

If you exercise any of these rights, we will review and respond within a maximum of 1 (one) month.
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